Let’s face it—businesses encounter major challenges that are quite inevitable, and most often, arise in unexpected circumstances. The industry has seen a changing trajectory when it comes to keeping and retaining employees over the years. In 2022 alone, we’ve seen employees leaving their jobs in record numbers, and it doesn’t end there.

While some resignations are evident and openly communicated, there exists a subtler, more concerning phenomenon known as quiet quitting, which is affecting businesses of all sizes. This happens when employees disengage from their roles and eventually leave a company without making their intentions explicit.

In a study conducted by Gallup, 59% of employee respondents answered they are silently disengaged in their workplace that they end up reducing their effort, become less proactive, and eventually withdraw altogether, often without giving any indication of their intentions to leave.

How It Affects Your Business

Quiet quitting is more than just a phenomenon; it poses risks and threats to business in many ways:

• High employee turnover, especially when it occurs quietly, can be expensive for companies. The costs associated with recruiting, onboarding, and training new employees can add up quickly.
• Quiet quitting often involves the departure of skilled and experienced employees who may have been valuable assets to the company.
• Disengaged employees lead to lower productivity levels, which may impact your company’s profitability and financial performance in the long run.
• At the same time, disengaged employees are less likely to contribute innovative ideas and think creatively.

How to Spot a Quiet Quitter

Understanding that quiet quitting exists is one thing; but identifying how to spot one can help you change the game.

• A quiet quitter may display a noticeable decline in enthusiasm for their work. They may seem disinterested in tasks or projects that they previously found engaging.
• They start withdrawing from social interactions with colleagues, becoming less involved in team activities or discussions.
• They miss deadlines or produce work of lower quality than their previous performance.
• They seem more preoccupied with personal matters during work hours, such as browsing job search websites or engaging in personal phone calls.
• They avoid committing to long-term projects or future initiatives.

Strategies to Resolve Quiet Quitting

Tip #1: Understand that it’s human nature. While quiet quitting sounds like a scary thing, it is important to understand that it’s a natural response when employees feel that they are undervalued, unsupported, or already hitting a glass ceiling.

Tip #2: Build rapport and relationship.
When you prioritize employee well-being and actively engage your workforce, it leads to numerous benefits for both the employees and the organization as a whole.

Make sure to conduct one-on-one check-ins and open communication with your Team. Creating a supportive work environment where employees feel valued and heard can also prevent quiet quitting and foster employee engagement and loyalty.

Tip #3: Invest in their growth.
Employees often seek growth and advancement opportunities within their organization. Offer training programs, workshops, and mentorship opportunities to support their professional development. Investing in your employees’ growth shows that you value their potential and encourages them to stay committed to their roles.

As the landscape continues to evolve and work culture continue to change, the significance of maintaining a vibrant and supportive work culture cannot be overstated.

At TGT, we conduct the following activities to ensure that our staff feels valued, motivated, and inspired to reach their full potential.

• Regular coaching sessions – We help employees broaden their perspectives and discover new areas of interest.
• Daily floor walk – We interact with team members and actively listening to their thoughts, concerns, and suggestions.
• Engagement Activities and office events – We organize a variety of exciting activities and office events throughout the year to keep staff happy, engaged, and motivated.

Do you want to learn how you can future proof your business? Have a conversation with us today.